All Industries/Logistics & Supply Chain
LOGISTICS & FREIGHT

Logistics & Supply Chain Systems & Automation

Dispatching, shipment tracking, and proof-of-delivery still rely on manual phone calls, disjointed emails, and unversioned spreadsheets, leaving dispatchers overwhelmed and shippers demanding tracking visibility.

“Our dispatchers manage 80 trucks across WhatsApp group chats and master Excel workbooks that crash every Tuesday morning.”

Core Bottleneck
Manual phone-call dispatch & missing shipper tracking
Typical Systems
ELD GPS Feeds, PostgreSQL
Key Transformation
Automated geofence tracking & digital POD
Implementation Cadence
6 to 8 weeks
01 / DIAGNOSTIC

Sector Friction & Hidden Debt

A real-time dispatch command console with automated GPS milestone tracking, driver mobile interfaces, and white-labeled shipper tracking portals.

Common Operational Failure Modes In Logistics & Supply Chain

  • Shipment location updates come from dispatchers manually calling truck drivers while on the road
  • Dispatch schedules live in spreadsheets that only one senior dispatcher understands how to update
  • Shippers bombard dispatch with 'Where is my freight?' emails because there is no customer portal
  • Bills of Lading (BOL) and delivery signatures are scanned paper receipts prone to getting lost
02 / PIPELINE ARCHITECTURE
Sector Architecture Blueprint

Real-Time Freight Telemetry & Dispatch

Live GPS geofencing, route assignment, and instantaneous shipper updates.

01

ELD / GPS Telemetry Stream

Driver Ingestion

Incoming telematics from Samsara / KeepTruckin stream live coordinates and driver HOS (Hours of Service) status.

ELD WebhooksRedis StreamsGeoJSON
02

Geofencing & Milestone Engine

Automated Events

Automated radius checks trigger arrival and departure timestamps when vehicles enter pickup and delivery warehouses.

PostGISAutomated WebhooksTwilio
03

Shipper Self-Service Portal

Live Freight Tracking

External shippers view live map tracking, expected arrival times (ETA), and download signed BOL documents.

Next.jsMapbox GLAWS S3
03 / WORKFLOW TRANSFORMATION

How Workflows Are Re-Architected

Before vs. architected solution vs. operational outcome across core operations.

Digital Proof-of-Delivery (POD) Capture

Existing Friction

Drivers bringing back crumpled paper BOLs days later, delaying invoice billing cycles.

Architected Solution

Lightweight driver mobile web app capturing photo of signed BOL and consignee digital signature upon delivery.

The Intended Outcome

An invoice generates as soon as the signed BOL is captured, instead of waiting on a paper form to make its way back to the office.

Automated Exception & Detention Tracking

Existing Friction

Trucks detained at loading docks for hours with no timestamp evidence to claim detention pay from shippers.

Architected Solution

GPS geofence recording exact arrival, dock assignment, and departure timestamps with automated detention billing logs.

The Intended Outcome

Detention time is backed by a GPS timestamp instead of a driver's recollection, so billable delays stop going unclaimed.

05 / FREQUENT QUESTIONS

Frequently Asked Implementation Questions

Do drivers need to download an app from the App Store?

No. We build progressive web applications (PWAs) that run directly in any mobile browser via a simple SMS link. Drivers can upload delivery photos and capture signatures with zero installation friction.

Can we integrate with our existing ELD provider?

Yes. We connect to all major ELD and telematics APIs (Samsara, Geotab, KeepTruckin, Motive) to pull live coordinates, mileage, and driver availability automatically.

Can external brokers or customers see our entire fleet?

No. External shippers only receive unique, secured tracking links scoped strictly to their specific load and route, with zero visibility into other fleet operations.